8:30 AM

Welcome

Stephen Brobeck, Executive Director
Consumer Federation of America

8:45 AM

Consumer Protection: What’s at Stake in the 112th Congress?

Introduction
Janet Domenitz, Executive Director, Massachusetts Public Interest Research Group
President, Consumer Federation of America

Speaker
The Honorable Henry Waxman
United States House of Representatives

9:15 AM

Public Opinion in an Era of Discontent

Introduction
George Gaberlavage, Policy Integration Director, Consumer & Livable Communities, Office of Policy Integration
AARP

Speaker
Scott Keeter, Director of Survey Research
Pew Research Center

9:45 AM

The Consumer Reform Agenda

Moderator
Travis Plunkett, Legislative Director
Consumer Federation of America

Panelists
Ellen Bloom, Director of Federal Policy and the Washington Office
Consumers Union

Erik Olson, Deputy Director, The Pew Health Group, Food Portfolio
The Pew Charitable Trusts

Sally Greenberg, Executive Director
National Consumers League

Ed Mierzwinski, Consumer Program Director
U.S. PIRG

11:00 AM

Do All Consumers Need a Bank Account? Are Prepaid Cards an Alternative?

Moderator
Jean Ann Fox, Director of Financial Services
Consumer Federation of America

Roundtable Participants
Steve Streit, CEO
Green Dot Corporation

Ellen Lazar, Senior Advisor to the Chairman on Consumer Policy
Federal Deposit Insurance Corporation

Jennifer Tescher, President and CEO
Center for Financial Service Innovation

Suzanne Martindale, Staff Attorney
Consumers Union

Donna Ortega, National Manager, Financial Innovation
AARP Foundation

Graciela Aponte, Senior Legislative Analyst, Wealth-Building Policy Project
National Council of LaRaza

Ardie Hollifield, Project Manager, Safe Checking in the Electronic Age
The Pew Charitable Trusts

Michael Christian, Manager, Savings & Checking
Navy Federal Credit Union

11:00 AM

Turning Tragedy Into Advocacy

Moderator
Rachel Weintraub, Director of Product Safety and Senior Counsel
Consumer Federation of America

Panelists
Linda Ginzel, President and Co-Founder
Kids In Danger

Nancy Donley, President
Safe Tables Our Priority

Janette Fennell, Founder and President
KidsAndCars.org

11:00 AM

Trends in Consumer Complaints and Complaint Resolution

Moderator
Eric Friedman, Director
Montgomery County Office of Consumer Protection

Roundtable Participants
Maria Tribble, Consumer Response Center Program Manager
Federal Trade Commission

Beverly Baskin, Senior Vice President & Chief Mission Officer
Council of Better Business Bureaus

Eduard Bartholme, Executive Director
Call For Action

John Breyault, Vice President
National Consumers League

Joe Ridout, Consumer Services Manager
Consumer Action

12:15 PM

Luncheon Keynote – America’s 12 Tribes: The Socio-Economic, Cultural and Political Divides That Shape the U.S.

Introduction
Janet Domenitz, Executive Director, Massachusetts Public Interest Research Group
President, Consumer Federation of America

Speaker
Dante Chinni, Author
Our Patchwork Nation

2:00 PM

Consumber Debt Burdens and Solutions

Moderator
Travis Plunkett, Legislative Director
Consumer Federation of America

Roundtable Participants
Barrett Burns, President and CEO
VantageScore Solutions, LLC

Ellen Merry, Senior Economist, Division of Consumer and Community Affairs
Federal Reserve Board

Patricia Hasson, President
Consumer Credit Counseling Service of Delaware Valley

Gail Kilmer, Senior Vice President, Senior Card Marketing Product Executive
Bank of America

Lori Trawinski, Senior Strategic Policy Advisor, Consumer and State Affairs Team
AARP Public Policy Institute

Margot Saunders, Of Counsel
National Consumer Law Center

Claudia Warszawski, Manager of Personal Finance Management
Navy Federal Credit Union

Graciela Aponte, Senior Legislative Analyst, Wealth-Building Policy Project
National Council of LaRaza

2:00 PM

Prioritizing Safety Risks

Moderator
Donald L. Mays, Senior Director, Product Safety/Technical Policy
Consumers Union

Roundtable Participants
Ronald Medford, Deputy Administrator
National Highway Traffic Safety Administration

Dennis Blasius, Eastern Region Director, Office of Compliance and Field Operations
U.S. Consumer Product Safety Commission

Sandra Hoffmann, Economist, Food Economics Division
USDA/Economic Research Service

Cindy Pellegrini, Associate Director, Department of Federal Affairs
American Academy of Pediatrics

Matthew R. Madia, Federal Regulatory Policy Analyst
OMB Watch

2:00 PM

The Role of the Federal Trade Commission in an Evolving Marketplace and Regulatory Environment

Moderator
Susan Grant, Director of Consumer Protection
Consumer Federation of America

Roundtable Participants
David Vladeck, Director, Bureau of Consumer Protection
Federal Trade Commission

Julie Nepveu, Senior Attorney, AARP Foundation Litigation
AARP

Robert Gellman
Privacy and Information Policy Consultant

Thomas D. Domonoske, Of Counsel
The Legal Aid Justice Center

Sharon Goott Nissim, Consumer Protection Fellow
Electronic Privacy Information Center

Ellyn Kay, Investigator
Fairfax County Consumer Affairs

3:30 PM

U.S. Consumer Product Safety Commission: An Update of Critical Safety Issues

Introduction
Linda Ginzel, President and Co-Founder
Kids In Danger

Speaker
Robert S. Adler, Commissioner
U.S. Consumer Product Safety Commission

4:00 PM

Vulnerable Consumers in the Great Recession

Moderator
Willard P. Ogburn, Executive Director
National Consumer Law Center

Panelists
Lawrence Mishel, President
Economic Policy Institute

Arloc Sherman, Senior Researcher
Center on Budget and Policy Priorities

Jonathan Rochkind, Vice President and Director of Research
Public Agenda