25th Annual Financial Services Conference

Dec 01, 2011 - Dec 02, 2011
Washington, D.C.

The Financial Services Conference is a key national gathering for consumer advocates and educators interested in new products and regulation which continue to transform the consumer financial services marketplace.

FSC Archive

8:15 AM

Welcome/Introduction

Stephen Brobeck, Executive Director
Consumer Federation of America

8:30 AM

Congressional Financial Services Priorities

Introduction
Willard P. Ogburn, Executive Director
National Consumer Law Center

Speaker
The Honorable Barney Frank
United States House of Representatives

9:00 AM

Evolving Consumer Financial Services Marketplace

Moderator
George Gaberlavage, Policy Integration Director, Consumer & Livable Communities, Office of Policy Integration
AARP

Panelists
Scott Schuh, Director and Economist, Consumer Payments Research Center
Federal Reserve Bank of Boston

Andrew Haughwout, Research and Statistics Group
Federal Reserve Bank of New York

9:45 AM

Consumer Financial Protection Bureau Priorities

Introduction
Pamela Banks, Senior Policy Counsel
Consumers Union

Speaker
Rajeev Date
Special Advisor to the Secretary of the Treasury on the Consumer Financial Protection Bureau

10:15 AM

Current and Future Status of the Consumer Financial Protection Bureau

Moderator
Travis Plunkett, Legislative Director
Consumer Federation of America

Panelists
Steve Bartlett, President and CEO
The Financial Services Roundtable

Mike Calhoun, President
The Center for Responsible Lending

11:00 AM

SEC Enforcement: Priorities and Challenges

Introduction
Barbara Roper, Director of Investor Protection
Consumer Federation of America

Speaker
Robert Khuzami, Director of Enforcement
U.S. Securities and Exchange Commission

11:30 AM

Future of Securities Regulation

Moderator
Elizabeth Costle, Director of Consumer and State Affairs
AARP

Panelists
Kenneth Bentsen, Executive Vice President, Public Policy and Advocacy
Securities Industry and Financial Markets Association

Barbara Roper, Director of Investor Protection
Consumer Federation of America

Lawranne Stewart, Deputy Chief Counsel, Committee on Financial Services
U.S. House of Representatives (Invited)

1:15 PM

What the Heck is Wrong with the Economy?

Introduction
Stephen Brobeck, Executive Director
Consumer Federation of America

Speaker
David Wessel, Bureau Chief
The Wall Street Journal

2:00 PM

Assessing Mortgage Loan Disclosure Proposals

Moderator
Lisa Rice, Vice President
National Fair Housing Alliance

Speaker
Pat McCoy, Assistant Director for Mortgage and Home Equity Markets
Consumer Financial Protection Bureau

Panelists
Gary Acosta, Co-Executive Director
The National Association of Hispanic Real Estate Professionals

Ken Markison, Associate Vice President-Regulatory Counsel
Mortgage Bankers Association

Nina Simon, Senior Litigation Counsel
The Center for Responsible Lending

2:00 PM

Debt Collection Trends and Abuses

Moderator
Susan Grant, Director of Consumer Protection
Consumer Federation of America

Panelists
Thomas Pahl, Assistant Director, Division of Financial Practices
Federal Trade Commission

Julie Nepveu, Senior Attorney
AARP Foundation Litigation

Delicia Reynolds Hand, Legislative Director
National Association of Consumer Advocates

Vytas Kisielius, CEO
Collections Marketing Center

3:30 PM

Consumer Challenges in a Complex Credit Score Marketplace

Moderator
Stephen Brobeck, Executive Director
Consumer Federation of America

Panelists
Barrett Burns, President and CEO
VantageScore Solutions, LLC

Joanne Gaskin, Director, Scores
FICO

Ed Mierzwinski, Consumer Program Director
U.S. PIRG

3:30 PM

Evaluating Auto Insurance Claims Settlement

Moderator
Tom Feltner, Vice President
Woodstock Institute

Panelists
Mark Romano, Director of Insurance Claims Projects
Consumer Federation of America

Peter Foley, Vice President – Claims Administration
American Insurance Association

Tim Mullen, Director of Market Regulation
National Association of Insurance Commissioners

7:30 AM

Breakfast Dialogue

8:30 AM

Congressional Financial Education Priorities

Introduction
Bill Cheney, President and CEO
Credit Union National Association

Speaker
The Honorable Judy Biggert
United States House of Representatives

9:00 AM

Future of Homeownership for Lower-Income and Minority Families

Introduction
Allen J. Fishbein, Associate Director, Division of Consumer and Community Affairs
Board of Governors of the Federal Reserve System

Speaker
David H. Stevens, President and CEO
Mortgage Bankers Association

9:30 AM

Future of Homeownership for Lower-Income and Minority Families

Moderator
Allen J. Fishbein, Associate Director, Division of Consumer and Community Affairs
Board of Governors of the Federal Reserve System

Panelists
George McCarthy, Director – Metropolitan Opportunity
The Ford Foundation

Janneke Ratcliffe, Executive Director, UNC Center for Community Capital
University of North Carolina at Chapel Hill

Janis Bowdler, Director, Wealth-Building Policy Project
National Council of LaRaza

10:45 AM

Meeting the Financial Services Needs of Military Service Members

Introduction
Jean Ann Fox, Director of Financial Services
Consumer Federation of America

Speaker
Steve Abbot Admiral, United States Navy (Retired)
President, Navy-Marine Corps Relief Society

11:05 AM

Meeting the Financial Services Needs of Military Service Members

Moderator
Nancy Register, Associate Director
Consumer Federation of America

Panelists
Captain James J. Parker, NCIS/PSAB
United States Navy

Pamela McClelland, Financial Educator, Office of Servicemember Affairs
Consumer Financial Protection Bureau

Jean Ann Fox, Director of Financial Services
Consumer Federation of America