26th Annual Financial Services Conference

Nov 29, 2012 - Nov 30, 2012
Washington, D.C.

The Financial Services Conference is a key national gathering for consumer advocates and educators interested in new products and regulation which continue to transform the consumer financial services marketplace.

FSC Archive

8:45 AM

Welcome/Introduction

Stephen Brobeck, Executive Director
Consumer Federation of America

9:00 AM

How Consumers Participate in the Financial Services Marketplace

Moderator
George Gaberlavage, Policy Integration Director, Consumer & Livable Communities
AARP Office of Policy Integration

Panelists
Kevin Moore, Senior Economist, Division of Research & Statistics
Federal Reserve Board
View Presentation

Keith Ernst, Associate Director, Consumer Research & Exam Analytics
Division of Depositor and Consumer Protection
Federal Deposit Insurance Corporation
View Presentation

9:45 AM

FTC Priorities for the Financial Services Marketplace

Introduction
Susan Grant, Director of Consumer Protection
Consumer Federation of America

Speaker
David Vladeck, Director, Bureau of Consumer Protection
Federal Trade Commission

10:30 AM

Are Lower-Income Drivers Being Treated Fairly by the Auto Insurance System?           

Moderator
Tom Feltner, Director of Financial Services
Consumer Federation of America

Panelists
Dr. Robert P. Hartwig, President
Insurance Information Institute

Robert Hunter, Director of Insurance
Consumer Federation of America

11:30 AM

Other People’s Money, and How the Bankers Use It

Introduction
Bill Cheney, President and CEO
Credit Union National Association

Speaker
Steven Pearlstein, Business and Economics Columnist
The Washington Post

1:15 PM

The New Era of Swaps Market Reform

Introduction
Barbara Roper, Director of Investor Protection
Consumer Federation of America

Speaker
Gary Gensler, Chairman
U.S. Commodity Futures Trading Commission

2:00 PM

The Role of Annuities and Annuitization in Meeting Retiree Income Needs

Moderator
Elizabeth Costle, Director, Consumer & State Affairs
AARP

Panelists
Mark Iwry, Senior Advisor to the Secretary, Deputy Assistant Secretary Retirement and Health Policy
U.S. Treasury Department

Alane Dent, Vice President, Federal Relations, Retirement Security
American Council of Life Insurers

Dan Keady, CFP®, Director of Financial Planning
TIAA-CREF

2:00 PM

Payday Loans: What We Know about Their Design, Sale, and Use

Moderator
Marceline White, Executive Director
Maryland Consumer Rights Coalition

Panelists
Neil Bhutta, Economist, Financial Structure Section
Federal Reserve Board

Nick Bourke, Director, Safe Credit Cards Project and Safe Small Dollar Loans Research Project
The Pew Charitable Trusts

Susanna Montezemolo, Senior Policy Researcher
Center for Responsible Lending

3:30 PM

The Role of Financial Institutions and Regulatory Agencies in Helping Consumers Build Precautionary Savings

Moderator
Stephen Brobeck, Executive Director
Consumer Federation of America

Panelists
Traci Plyler, Emerging Retail Executive
Bank of America

Michael Christian, Manager, Savings & Checking
Navy Federal Credit Union

Tim Flacke, Executive Director
Doorways to Dreams Fund, Inc.

3:30 PM

Payday Loans: Contentious Public Policy Issues

Moderator
Ann Baddour, Senior Policy Analyst
Texas Appleseed

Panelists
Jim DePriest, Deputy Attorney General
Arkansas Attorney General’s Office

Mary Jackson, Senior Vice President
Cash America International, Inc.

Jean Ann Fox, Senior Advisor, Financial Services
Consumer Federation of America

7:45 AM

Breakfast Dialogue: Bank Accounts, Can Consumers Find and Use Affordable Accounts?

8:30 AM

Regulation Done Right: Consumer Protection and a Healthy Marketplace

Introduction
Lisa Rice, Vice President
National Fair Housing Alliance

Speaker
David Stevens, President
Mortgage Bankers Association
View Presentation

9:00 AM

The Housing Recovery: A Consumer Status Report

Introduction
Gary Kalman, Director, Federal Policy
Center for Responsible Lending

Speaker
Frank Nothaft, Vice President and Chief Economist
Freddie Mac
View Presentation

9:45 AM

The Role of the Federal Government in Promoting Affordable Housing

Moderator
Barry Zigas, Director of Housing Policy
Consumer Federation of America

Panelists
Sarah Wartell, President
Urban Institute

Janis Bowdler, Director, Wealth-Building Policy Project
National Council of LaRaza

Joe Rogers, Executive Vice President
Wells Fargo Home Mortgage

11:00 AM

Financial Education: What Works

Moderator
Robert M. Krughoff, Founder and President
Center for the Study of Services/Consumers CHECKBOOK

Panelists
Jeanne M. Hogarth, Manager of Consumer Research
Federal Reserve Board

Robert Ganem, Senior Program Director for Grants
FINRA Investor Education Foundation

Billy J. Hensley, Director of Education
National Endowment for Financial Education 

2012 Financial Services Conference Advisory Committee

American Council of Life Insurers
American Express Company
American Financial Services Association
Bank of America
Certified Financial Planner Board of Standards
The Center for Audit Equality
CITI, Inc
Credit Union National Association
CUNA Mutual Group
Experian Information Solutions, Inc.
Fair Isaac
Federal Home Loan Bank of San Francisco
FINRA
Freddie Mac
JP Morgan Chase
Mortgage Bankers Association of America
NACHA
National Association of Federal Credit Unions
Navy Federal Credit Union
VantageScore Solutions LLC
Wells Fargo Home Mortgage