July 13, 2020
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1 min read
Choosing a Real Estate Agent: An Evaluation of Information Sources About Quality of Service

A new CFA report compares information about individual real estate agents provided by widely used online information sources – Zillow, Realtor.com, HomeLight, Yelp, Facebook, and the websites of the agents themselves. The report concludes that Zillow agent profiles represent the most useful source of information. Zillow profiles cover a large majority of active agents and include current listings, past sales and their price history, customer reviews, and other information for most of these agents.
Our Subject Matter Experts

Sharon Cornelissen
Director of Housing

Barry Zigas
Senior Fellow
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