CFA Responds to Industry Comments, Reiterates Importance of FCC Rule Limiting Robocalls from Debt Collectors
CFA is reiterating its support for an FCC proposed rule which would limit robocalls to consumers' cell phones to collect debts owed to or backed by the United States government. Despite industry objections, the Telephone Consumer Protection Act (TCPA) is fully applicable to contractors that collect debts owed to or guaranteed by the federal government, and to collectors for state agencies and entities created by state governments. Furthermore, the proposed limitations on robocalls will not hinder collectors’ and servicers’ compliance with regulatory requirements to contact borrowers, and the status of the debt should control whether calls relating to it fit within this exemption.
