January 15, 2015 1 min read

Group Letter Urging FCC to Maintain Consumer Protections for the Telephone Consumer Protection Act

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CFA and the undersigned national, state and community groups write this letter to request that consumer protections for the Telephone Consumer Protection Act (TCPA) be maintained. Congress passed the TCPA more than two decades ago to protect consumers from receiving annoying robocalls to cell phones, calls which invade privacy and disrupt lives. The TCPA requires that the owner of a cell phone provide consent to a business to call – or text – when using an autodialer (except for emergency purposes). Currently, robocalls (or texts) to cell phones are illegal unless the cell phone owner has provided consent. This basic protection remains essential at a time when so many people, particularly low-income people, rely on their cell phones as their primary – and sole – means of communications. Many of these low-income cell phone users cannot afford to waste valuable minutes on their cell phones to field unwanted robocalls and texts for which they have not given prior consent.

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