American Express
Bank of America
Capital One
Capital Research and Management Company
Certified Financial Planner Board of Standards
Citi Community Development
Credit Union National Association
CUNA Mutual Group
Experian
Federal Home Loan Bank of San Francisco
FINRA
Green Dot Corporation
JP MorganChase
LendingTree
Mortgage Bankers Association
NACHA-The Electronic Payments Association
National Association of Federal Credit Unions
Navy Federal Credit Union
Quicken Loans
VantageScore Solutions LLC
VISA
Walmart
Wells Fargo
28th Annual Financial Services Conference
The Financial Services Conference is a key national gathering for consumer advocates and educators interested in new products and regulation which continue to transform the consumer financial services marketplace.

8:45 AM
Welcome/Introduction
Tom Feltner, Director of Financial Services
Consumer Federation of America
9:00 AM
Keynote: CFPB Consumer Protection Priorities
Introduction
Tom Feltner, Director of Financial Services
Consumer Federation of America
Speaker
Richard Cordray, Director
Consumer Financial Protection Bureau
9:30 AM
Are Student Loan Borrowing and Servicing in Need of Reform?
Moderator
Rohit Chopra, Senior Fellow
Center for American Progress
Panelists
Seth Frotman, Acting Student Loan Ombudsman
Consumer Financial Protection Bureau
David Klein, CEO & Co-Founder
CommonBond
Pauline Abernathy, Vice President
Institute for College Access & Success
11:00 AM
How the Growing Use of Non-Driving Factors in Auto Insurance Pricing Affects Consumers
Moderator
Doug Heller, Insurance Consultant
Consumer Federation of America
Panelists
Aaron Brandenburg, Statistical Information Manager
National Association of Insurance Commissioners
J. Robert Hunter, Director of Insurance
Consumer Federation of America
View Presentation
James Lynch, Chief Actuary and Director of Information Services
Insurance Information Institute
View Presentation
1:15 PM
Luncheon Keynote
Introduction
Rachel Weintraub, Legislative Director and General Counsel
Consumer Federation of America
Speaker
Michael Blume, Director, Consumer Protection Branch
U.S. Department of Justice
2:00 PM
Recent and Needed Improvements in Credit Report Accuracy
Moderator
Willard Ogburn, Executive Director
National Consumer Law Center
Panelists
Beth A. Freeborn, Economist, Bureau of Economics
U.S. Federal Trade Commission
Stuart Pratt, President & CEO
Consumer Data Industry Association
Ed Mierzwinski, Consumer Program Director
U.S. PIRG
2:00 PM
Can New Types of Online Lending Lower Prices and Improve Consumer Choice?
Moderator
Aaron Rieke, Director of Tech Policy Projects
Upturn
Panelists
Jeff Chester, Executive Director
Center for Digital Democracy
Lauren Saunders, Associate Director
National Consumer Law Center
John Henson, Vice President and Head of Compliance
LendingTree
Richard Neiman, Head of Regulatory & Government Affairs
Lending Club
3:30 PM
Can Digital Savings Products Help Consumers Accumulate Wealth? (Capital D)
Moderator
George Barany, Director of Financial Education
Consumer Federation of America
Panelists
Quinten Farmer, Co-Founder
Even
Ryan Falvey, Director, Financial Solutions Lab
Center for Financial Services Innovation
Nick Maynard, Senior Innovation Director
Doorways to Dreams (D2D) Fund
3:30 PM
The Consumer Impact of New Military Financial Protections
Moderator
Tom Feltner, Director of Financial Services
Consumer Federation of America
Panelists
Chris Peterson, John J Flynn Endowed Professor of Law at the University of Utah and Special Advisor
Office of the Director at the Consumer Financial Protection Bureau
John Sours, Director, Consumer Protection Unit
Georgia Attorney General’s Office
Alexander Monterrubio, Regulatory Affairs Counsel
National Association of Federal Credit Unions
8:00 AM
Breakfast Dialogue: Congressional Financial Services Priorities
Introduction
Rachel Weintraub, Legislative Director and General Counsel
Consumer Federation of America
Speakers
Mark Calabria, Director of Financial Regulation Studies
Cato Institute
Aaron Klein, Director of the Financial Regulatory Reform Initiative
Bipartisan Policy Center
9:00 AM
Housing for America: Policy Issues and Outlook for Renters and Owners
Introduction/Moderator
Barry Zigas, Director of Housing Policy
Consumer Federation of America
Speaker
Antonio Weiss, Counselor to the Secretary
U.S. Department of Treasury
Panelists
Christopher Herbert, Managing Director
Harvard Joint Center for Housing Studies
View Presentation
Jim Carr, Coleman A. Young Endowed Chair and Professor in Urban Affairs
Wayne State University
View Presentation
Ellen Seidman, Senior Fellow
Urban Institute
View Presentation
Joe Rogers, EVP
Wells Fargo Home Mortgage
View Presentation
11:15 AM
Moderator
Barbara Roper, Director of Investor Protection
Consumer Federation of America
Panelists
Steven Wallman, Founder and CEO
FOLIOfn
Tyler Gellasch, Executive Director
Healthy Markets Association
Amy Ouellette, Senior Business Success Executive
Betterment for Business
David Charlton, Director of Marketing
American Funds